Apr 1st, 2019

NOTICE TO TENANTS: System Maintenance

What?

OCH will be upgrading the maintenance software.

When?

Between Tuesday, April 2^nd 5PM and Saturday April 6^th.

How will this affect tenants?

Our maintenance teams will continue to perform maintenance requests.

The call center will continue to take your calls.

It will be business as usual, with two exceptions:

• We will not be able to give out work order numbers during the upgrade.
• We will not be able to confirm times for appointments on work orders issued between April 3 and 5. If you request a 24-hour notice to enter, the work will be scheduled after April 8^th.

Please contact our 24/7 Call Centre at 613-731-1182, option 2 for maintenance requests. We thank you for your understanding and patience during this system upgrade.